Privacy Policy

How Bellakgprint collects, stores and protects your data.

Last updated: August 2026

Bellakgprint ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and the choices you have. By using our website and services, you agree to the practices described here.

1. Information We Collect

  • •Account information: your name and email address when you register for an account.
  • •Order information: customer name, email, phone, delivery address and order details when you place an order or request a custom quote.
  • •Payment information: payments are processed securely by our payment provider (Wix Payments / Base44 Payments). We do not store your full card details on our servers.
  • •Uploaded files: artwork and images you submit for custom printing.
  • •Communications: messages you send us via our contact form, support chat or email.

2. How We Use Your Information

  • •To process and fulfil your orders, including production and delivery.
  • •To communicate with you about your orders, invoices and customer service enquiries.
  • •To send promotional emails and offers — only if you have opted in. You can unsubscribe at any time.
  • •To administer trade accounts, loyalty and referral programmes you have joined.
  • •To improve our products, website and customer experience.

3. How We Store & Protect Your Data

  • •Your data is stored on secure servers hosted by our platform provider (Base44) and our integrated services (Google, Wix).
  • •Access to personal data is restricted to authorised personnel and is protected by row-level security controls.
  • •We retain customer data for as long as your account is active or as needed to provide our services and comply with legal obligations.

4. Data Sharing & Third Parties

  • •We share data only with service providers necessary to operate our business — payment processing, email delivery, shipping and cloud storage.
  • •We do not sell, rent or trade your personal information to third parties.
  • •Third-party providers process data in accordance with their own privacy policies and applicable data protection laws.

5. Cookies

  • •Our website uses cookies and similar technologies to keep you logged in, remember preferences and understand how the site is used.
  • •You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

6. Your Rights

  • •Under the UK GDPR and Data Protection Act 2018, you have the right to access, correct, restrict or delete your personal data.
  • •You may withdraw your marketing consent at any time by unsubscribing or contacting us.
  • •To exercise any of these rights, email us using the contact details below.

7. Children's Privacy

  • •Our services are intended for adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with data, please contact us so we can delete it.

8. Contact Us

  • •If you have any questions about this Privacy Policy or how we handle your data, please contact us through our Contact page or at info@bellakgprint.com.